Contact us

Email: gm@hillsdoctors.com.au
Fax: 02 9836 3166

Call ‘000’ in case of emergency.

If you need medical attention outside of our normal surgery hours, please contact Family Care Medical Services on 13 74 25. You can arrange for a home visit and you will be bulk billed if you have a valid Medicare Card. This service is available during weekdays (6pm to 8am), weekends (from 1pm to 8am). This service is only available to regular patients of this practice.

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Feedback

We always welcome any constructive comments or suggestions. Our staff is here to help, so don’t hesitate to ask for assistance. Due to the unpredictable nature of general practice consultations, doctors will sometimes be behind schedule. We apologise for any inconvenience this may cause. We take your feedback seriously as they will help us improve our services and cater for your needs. However, if you are dissatisfied and want to take your concerns further, you may contact the Health Care Complaint Commission on 1800 043 159 or online at www.hccc.nsw.gov.au

Privacy

All our medical records are computer based records only. Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized members of staff. We abide by the ten National Privacy Principles available at http//www.privacy.gov.au/health/index.html